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Below are testimonials from
our satisfied customers. We welcome you to join
them!
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This is a letter of recommendation for ABC Marine, Inc.
On July 8, 2009. I purchased a Volvo lower drive unit for my boat.
Going the extra mile, ABC Marine took my order late Thursday night, hand delivered it to the delivery hub at
8:00 pm, and got the drive sent to Vancouver, WA so I could receive and install
it on Saturday Morning.
The professionalism and cooperation to complete my order in a hurry when I had never done business with them before was exceptional.
Their communication, transportation, and equipment are truly a FIVE STAR rating in my book.
I would not hesitate to refer business to them and they will be my first call when I need anything.
Thanks again to ABC Marine, Inc. owner and staff, you're
awesome.
Frank H.
Vancouver, WA
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Glenn,
I just wanted to take a moment of your time and tell you how great it was dealing with you and your company. Your level of customer service is almost unheard of these days. Your prices were by far cheaper than any others selling the same part that I was looking for. I have many friends that own boats and if they need anything I will be sure to send them your way. Thank you again for your superior service.
Chad Green
Fort Wayne, IN
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Glenn and ABC Marine Inc.
Staff,
I would like to thank you for all of your help of the purchase of a mercury bravo 1 outdrive.
Your price was far lower than anyone else. The payment process was safe & very easy. The unit was delivered on time. You were also very professional & you stayed in contact with me during the entire process.
I will definitely be a repeat customer & I will refer other customers to ABC Marine.
Thank you very much!
Bryan Siqueiros
Lake Havasu, AZ
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Glenn,
A quick note to say thanks for several things. First, your responsiveness in getting me scheduled on short notice and working around parts deliveries; second, for providing the right maintenance recommendations based on my boat, hours, and time of year; and third, for the sea trial follow-up when I thought "it just doesn't feel right" to ensure everything was as is should be.
Greg Postulka
Niceville FL
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Glenn & Crew from ABC Marine:
After replacing a blown engine and bad transmission my 1983 SeaRay is running great. I certainly appreciate all the personal attention I received while my boat was down for repairs. I was also very pleased with the professionalism displayed each and every visit I made to the shop while my boat was there. I have passed on my positive results to the many folks I see every week while working in a local boating and marine supply store.
I have and continue to recommend ABC Marine for general boat repair and especially any engine repairs.
D. Smith
Niceville, Florida
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I would like to take this time
to thank you for your help and getting the new motor for
my boat. My 87 Sea Ray motor was driving me nuts. The
motor was on its last leg and I did not know that even
after we replaced some parts on how long it would last. I
finally decided that the best way to go was to look for a
replacement motor. After searching the web, my mechanic
said to forget rebuilt (still no guarantee on what you are
getting) and told me one of his contacts had heard about
your company and said to give them a try. After checking
your web site, I made a call to your office where you gave
me information on what was available. After hearing the
pricing you were giving me, I felt it was hard to believe
that I was actually getting a brand new motor dressed.
Also, with your company not being in the same state, I was
a bit leery.
With this in mind, I must commend you for always getting
back to my requests in a timely manner and for two the
references you sent me. They all raved about the service
that you have given them. They mentioned you by name, not
just by how good Boat Tune is. I have never had somebody
actually call me back on a vendor use with such high
regard. I also felt that you knew the products very well
and what my needs were and not trying to make a quick
sale.
After I made the decision to go with you guy, you made
sure that all items shipped when they were supposed to and
kept me updated on their delivery.
The guys in the boat yard were quite impressed with the
motor. I was getting my chops broken for not putting the
freshwater kit in right now, but money is an issue (I plan
on putting it in my next season). They did not want to see
this motor ruined for any reason, neither do I.
What also impressed me was, the whole time you kept
checking into see how we were making out. It shows that
you were not in it just for the sale.
Well, now that the motor is in the boat, I couldn't be
happier. It is living up to what I expected from the boat
when I bought it last year. I owe a lot of this to you and
your company. Please be assured that any time I hear of a
need for a boat motor or parts from friends and fellow
boaters, I will be sending them to your for assistance.
Even my mechanic will be calling you for future requests.
Glenn, again, I would like to thank you for saving the
rest of this boating season. Sorry that you are no longer
a Long Islander, but I am quite glad you were able to help
me out.
R. Waegerle
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I am very pleased that you
are now available to help me with the parts that I need
for my boat. This year, unlike the previous years, I
as not able to get the kind of service from Boat Tune that
I had been accustomed to. I have not purchased any parts
from Boat Tune because when I called to speak to someone,
they either did not know what I was talking about or took
too long to get back to me. Specifically, I was interested
in purchasing a complete XR Mercruiser Drive unit, but
between the delay and confusion about how it is sold
(lower unit by itself, upper by itself, different gear
rations and low water pickup, etc.), it took weeks to get
a price. By that time, a decision was made to rebuild the
old one. I know, if you were handling that inquiry, the
answers to all of those technical questions would have
been resolved immediately.
I remember the time I had a problem with which Thermostat
Housing belonged on my engine. There was so much confusion
between the new design and old design and the new
superceded numbers that referred back to the old design,
because the new design was discontinued. Thank goodness
you knew exactly what I was talking about and that the information
I received from my local Mercruiser Dealer was wrong. If
you had not directed me to the right model housing, I
would have ordered the wrong housing and probably had a
special order that I would not be able to return or would
have been charged a re-stocking fee.
Dealing with you makes my boating life easy. Whenever I
encounter a problem with my boat, you always have the
answer right at your fingertips and from my experience,
your advice is always right on the money. It's a pleasure
to talk with someone who knows so much about boats and
makes my parts purchase simple. Regardless of how
complicated the conversation becomes technically, you
always know exactly what I'm trying to convey, even if I'm
not saying it correctly. Bottom line is, I am always
satisfied with your help and guidance and know I can rely
on you completely for any purchases for my boat.
M. Schwartz
East Northport, New York
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Thank you for your patience
with my decision to purchase the outboard motor. Enclosed
is a check to cover the 2003 90 HP Suzuki 4 stroke
outboard, 20" shaft, aluminum prop with a 19"
pitch, 2 x 17 foot control cables, main wire harness, key
switch, top mount binnacle control box, tachometer,
freight and shipping, and the kitchen sink! As this is a
personal, out of state check, I understand that it will
take several days for the check to clear and Ben informed
me that it will take up to 10 days to get the motor, as
you do not have it in stock. This is fine because it is 8
degrees outside in the new North Pole called New York. All
I ask is that you advise me when the motor is shipped
along with the tracking number. I appreciate all the
assistance that you have provided, and I will gladly
advise anyone looking to buy a new outboard to consider
Boat Tune.
J. McArthur
Huntington Station, New York
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ABC
Marine Advanced Boating Center
208 Government Street |
Niceville, FL 32578
Phone: 850.678.9411 | Fax: 850.678.9412
info@abcmarine.biz
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Copyright © 2007 ABC Marine All
Rights Reserved | Site by VTD,
Inc.
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